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Mission/Strategic Plan
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Mission Statement

To represent and support English language programs in the USA.


To be the recognized voice of English language programs in the USA.


EnglishUSA values engagement, integrity, excellence, and collaboration.



Strategic Plan (2016-2021)


EnglishUSA operates under the structure of a strategic plan to ensure that the mission of the organization as the leading trade association of intensive English programs is fulfilled. Through October 2016, EnglishUSA operated under a three-year plan that had been adopted in January 2014. The organization stayed on path with 2014-2016 Strategic Plan while also hiring a new Executive Director in August 2015. Solidifying the infrastructure of the organization was key during a time when membership was continuing to grow and member programs started to experience decreases in enrollment. A new plan was needed to provide a realistic and proactive roadmap to serve the needs of the membership who look to EnglishUSA for support.

The 2016-2021 strategic plan announces six priority areas focusing on goals of highly-functioning member organizations: programs, financial sustainability, marketing, administration, governance, and volunteers.

PROGRAMS GOAL: To create and offer current, impactful and relevant programs and services to best serve the needs of EnglishUSA’s diverse membership.

1) Develop new website with YourMembership (Association Management System) to serve members as well as outside stakeholders

2) Develop EnglishUSA webinar series

3) Increase EnglishUSA’s presence regionally

4) Increase student recruitment services & resources for member programs

5) Develop systems for collection, research, analysis and dissemination of membership and industry data

6) Develop awards, conference waivers, grants or scholarships for members and/or students

FINANCIAL SUSTAINABILITY GOAL: To engage in revenue-generating strategies that support present fundraising efforts, build additional strategic activities, and be prepared to address unforeseen opportunities to increase the financial sustainability of EnglishUSA.

7) Develop business plan to support strategic plan goals & objectives

8) Increase and diversify membership

9) Incorporate additional revenue streams

MARKETING GOAL: To develop and implement marketing and communication activities that provide consistent and effective communication among EnglishUSA members while offering regular external communication that not only educates the public about EnglishUSA, but also encourages positive relationships with EnglishUSA and its stakeholders.

10) Offer multiple options for engagement and communication with and among member programs, alumni board members, associate members, affiliate non-member stakeholders, and students

11) Increase awareness of EnglishUSA brand and activities to stakeholders and public

12) Develop and implement a social media strategy

ADMINISTRATION GOAL: To review, add and adjust policies and procedures along with processes that enable EnglishUSA to strengthen the organization’s infrastructure to best advantage for all involved—members, board, and staff.

13) Create and implement transition plan with Nardone Consulting Group (NCG), our Association Management Company (AMC), for events & membership coordination, and financial management

14) Create organizational policies and procedures manual

15) Analyze need for additional EnglishUSA staff

16) Explore establishment of a physical office

GOVERNANCE GOAL: To build and maintain a strong, vibrant board to guide and support EnglishUSA in accomplishing its mission

17) Explore creation of Advisory Council of Stakeholders

18) Evaluate and explore potential new board structure

19) Create a recruitment plan for identifying new board talent

20) Create initial on-boarding process and tools for new board members

21) Establish formal financial governance guidelines

VOLUNTEER GOAL: To develop and implement a formalized plan that coordinates volunteers for all EnglishUSA activities and makes best use of everyone’s time and energy.

22) Develop a volunteer recruitment & engagement strategy

Contact Us

2900 Delk Road
Suite 700, PMB 321
Marietta, GA 30067
Tel: 404-567-6875

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